Goal of Improving for Everyone

Health Plans for Texas desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers to successfully gather information and transact business through our website.

Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of Health Plans for Texas website a successful and enjoyable experience.

Assistance

If you have difficulty using or accessing any element of this website, then please feel free to call us at (877) 913-1884 or email us at consumers@healthplansfortexas.com and we will work with you to provide the information you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).

Actions

We are taking a variety of steps and devoting resources to further enhance the accessibility of our website.

Ongoing Effort

Although we are proud of the efforts we have completed and that are in-progress, we at Health Plans for Texas view accessibility as an ongoing effort.

Usability Tips

These simple usability tips can enhance your access to content on our websites.

Easy Keyboard Controls

You can easily chance the size of our web pages with a few simple keystrokes:
PC: To zoom in press Ctrl + plus sign (+). To zoom out press Ctrl + minus sign (-).
Mac: To zoom in press command + plus sign (+). To zoom out press command + minus sign (-).

Screen Readers

Screen readers enable people with visual impairments to use computers. Commonly used web browsers either have built-in screen readers or use screen reader extensions, which read content aloud.

If you do not already have a screen reader on your computer, there are free screen readers available online, such as the open source screen reader NVDA.

Google Chrome: Download and install the Chrome Screen Reader extension.

Safari: Select Edit>Speech>Start Speaking/Stop Speaking.

Microsoft Edge: Right-click on the web page and select Read aloud. You also can press Ctrl + Shift + U to activate or deactivate the Read aloud screen reader.

You may also consider more robust free and paid screen readers which deliver text-to-speech functionality, sound icons, or Braille output devices.

Job Access with Speech (JAWS) — Windows-compatible

NonVisual Desktop Access (NVDA) — Windows-compatible

VoiceOver — Mac-compatible

Feedback

We are continuously improving our websites to make them more accessible. If you have need assistance accessing information on our websites, or if you have accessibility suggestions, please call Website Technical Support Helpdesk at (877) 913-1884, Option 2 or email at compliance@healthplansfortexas.com